Privacy Policy

When you use a travel inquiry or quote form, you may provide your name, email address, phone number, destination, travel dates, number of travelers, and a message. Required and optional fields are identified on the form.

When you enter an Epic Escapes sweepstakes, the form may request your first name, email address, eligibility confirmation, acknowledgement of the Official Rules and Privacy Policy, and a separate optional marketing choice.

Our website may process routine technical information needed for security and operation, such as an IP address, browser or device information, requested pages, referring pages, and timestamps. Hosting and infrastructure providers may process similar technical logs as part of delivering the site.

The site may also retain first-touch referral and campaign information in browser session storage, such as UTM parameters, referral information, or advertising click identifiers when they are present in the URL. This helps us understand which campaign or referral led to an inquiry. Session storage is designed to remain in the browser session rather than act as a persistent cross-site profile.

Please do not send passport numbers or images, Social Security or national ID numbers, payment-card or bank details, full dates of birth, medical or health information, or sensitive documents through a public website form. If a supplier later requires sensitive booking information, we will direct you to an appropriate secure channel.

Travel inquiry forms require an acknowledgement that Epic Escapes Getaways may contact you about the inquiry you submitted. That transactional contact permission is separate from permission to receive unrelated marketing.

Where a promotion offers an optional marketing choice, declining marketing does not affect eligibility, the availability of travel-planning services, or your chances of winning a sweepstakes.

We use information to respond to travel inquiries, prepare or discuss travel options, administer promotions, prevent misuse or spam, understand referral sources, maintain website operations, and communicate about the specific service or promotion you requested.

We do not sell personal information. A website inquiry alone does not authorize us to add you to an unrelated marketing list.

We use service providers to operate the website, communications, and related business functions. Those providers may process information on our behalf only as needed for the service they provide. The exact website backend and delivery path may change as the site is maintained, so this policy does not identify a particular database provider unless that provider is actually in production use.

Epic Escapes Getaways works with Fora Travel as our host agency and with travel suppliers such as resorts, cruise lines, hotels, and tour operators. Information needed to quote or service a booking may be shared with the relevant travel provider as appropriate.

Some external links are advisor referral, booking, or affiliate links. Once you follow an external link, the destination company's privacy policy applies. See our Booking Link Disclosure.

We use HTTPS and reasonable technical and organizational safeguards appropriate to the information handled by the website. No internet service is perfectly secure, so please do not send sensitive documents or financial credentials through a public form or ordinary email.

We retain inquiry, promotion, and business records only as long as reasonably needed for the relevant relationship, administration of a promotion, legal or accounting obligations, dispute resolution, security, and ordinary business recordkeeping. Records that are no longer needed may be deleted or anonymized where appropriate.

This website is intended for adults. We do not knowingly collect personal information directly from children under 13 through our public forms. When a family trip involves minors, booking information should be provided by the responsible adult through the appropriate supplier or secure channel.

You may contact us to request access to, correction of, or deletion of personal information we hold about you, or to ask us to stop non-required communications. Some records may need to be retained where required for legal, accounting, fraud-prevention, promotion-administration, or transaction purposes.

Epic Escapes Getaways aims to make this website usable by people with a range of abilities, devices, and assistive technologies. We work to provide keyboard-accessible controls, meaningful labels, readable focus states, text alternatives where appropriate, and clear error feedback.

If you encounter an accessibility barrier, tell us which page or feature is causing difficulty and what format or assistance would help. We will make a reasonable effort to provide the information or service through an accessible alternative while we investigate the website issue.

Privacy questions, accessibility feedback, and related requests: support@epicescapesgetaways.com. Epic Escapes Getaways is based in Metro Detroit, Michigan, and serves travelers across the United States and Canada.

We may update this policy as website systems, services, or legal requirements change. The current version and update date will be posted on this page.