Question 1

Why use a travel advisor?

Accepted Answer

An advisor can save planning time, help compare supplier terms, and provide a point of contact if plans change. Through eligible partner programs, qualifying bookings may also include additional benefits depending on the supplier, property, rate, availability, and booking terms.

Question 2

Are there additional fees?

Accepted Answer

Planning fees depend on the trip and service requested. Many resort and cruise bookings may not require a separate planning fee, while complex or custom itineraries may. Any Epic Escapes planning fee that applies should be disclosed before you agree to the service; supplier fares, taxes, and fees remain subject to the supplier's terms.

Question 3

How does the planning process work?

Accepted Answer

We start with a consultation to learn your travel style and goals, research current options, and then discuss the choices that fit your trip. If you decide to proceed, we help coordinate the eligible booking and pre-trip planning.

Question 4

What destinations do you focus on?

Accepted Answer

Common planning areas include the Caribbean, Mexico, cruises, and European trips such as Greece and Italy. We can also research other destinations based on the trip you have in mind.

Question 5

Can you help with group travel?

Accepted Answer

Yes. Epic Escapes can help coordinate destination weddings, milestone trips, family reunions, and friend groups. The exact group process and room-block options depend on the supplier and property.

Question 6

Do you help with cruises?

Accepted Answer

Yes. We can research Royal Caribbean, Carnival, Norwegian, Virgin Voyages, MSC and other cruise lines. Availability, fares, onboard amenities, and promotions depend on the cruise line, ship, sailing, fare, and booking terms at the time of quote.

Question 7

Can you assist after booking?

Accepted Answer

Yes. For eligible bookings handled through Epic Escapes, we remain a point of contact before travel and can help you navigate supplier processes if plans change. Airlines, hotels, cruise lines, resorts, insurers, and other suppliers retain control over their own policies and final decisions.

Questions, answered.

Let's plan your next trip.